Frequently Asked Questions
Everything you need to know about our sustainable essentials.
What makes Public Goods products sustainable?
We prioritize clean ingredients, biodegradable materials, and eco-friendly packaging like sugar cane bottles to minimize environmental impact across our entire home and personal care range.
How does the membership model work?
Our membership allows us to offer high-quality, ethically sourced products at direct-to-consumer prices. After your initial trial, an annual fee ensures you have access to our full catalog of essentials without the traditional retail markup.
What is your shipping policy?
We offer carbon-neutral shipping on all orders. Standard shipping typically takes 3-5 business days, and we provide free shipping on orders over a certain threshold within the contiguous United States.
Can I return a product if I am not satisfied?
Yes, we want you to love your home essentials. If you are not satisfied with a product, you can return it within 30 days of purchase for a full refund, provided the item is in its original condition.
Are your cleaning products safe for pets and children?
Absolutely. Our household cleaners are formulated without harsh chemicals, parabens, or synthetic fragrances, making them safe for use in homes with children and pets.
How do I manage or cancel my membership?
You can manage your membership settings, including auto-renewal preferences, directly through your account dashboard. Our customer support team is also available to assist with any adjustments.